These Terms of Use (“Terms”) govern your use of our website www.ocass.com and our OCASS mobile application (collectively referred to as the “Platform”).
By accessing, downloading, installing, or using our Platform, you agree to be legally bound by these Terms and all related policies including Privacy Policy, Refund Policy, and other guidelines posted on the Platform from time to time.
If you do not agree with these Terms, you must not use our services.
The Platform may be used only by:
Individuals who are 18 years or older
Registered business entities or companies
OCASS operates as an e-commerce facilitator platform connecting Buyers and Merchants.
All commercial terms such as:
Pricing
Taxes
Delivery charges
Payment terms
Product warranties
After-sales services
are agreed directly between Buyers and Merchants.
OCASS:
Does NOT control product listings
Does NOT guarantee product availability
Does NOT take ownership of goods
Is NOT responsible for disputes between Buyer and Merchant
OCASS shall NOT be responsible for:
Quality of goods/services provided by merchants
Wrong or incomplete orders
Product unavailability
Delivery delays caused by merchants
Differences between displayed images and actual products
To use our services, you must create an account and provide basic information such as:
Name
Phone number
Email address
You are responsible for:
Keeping your account secure
Protecting your personal and payment information
Delivery time shown is only an estimate
Orders will be delivered to the address provided during checkout
Failure to accept delivery will be treated as successful delivery
No refund will be provided in such cases
Payments are processed via secure third-party payment gateways.
OCASS:
Does NOT store your card details
Requires you to use only legally owned payment methods
Users must NOT:
Violate any law
Post harmful, abusive, or illegal content
Misuse platform services
Impersonate others
Collect user data without consent
Upload spam or malicious content
OCASS reserves the right to:
Remove content
Suspend accounts
Take legal action
OCASS may update these Terms anytime. Continued use of the Platform means you accept the updated Terms.
OCASS reserves the right to cancel orders due to:
Product unavailability
Service area limitations
Technical or operational issues
Any unavoidable circumstances
